SkyWhiz pairs every field call with an AI copilot and a live expert — grounded only in your own company's manuals, so the tech on-site gets a real answer instead of a guess, and a call gets solved without a plane ticket.
Built by people who run field service crews, not just software.
Your newest tech is standing in front of the equipment. Your most experienced one is three states away, or on another job, or asleep. The gap between them costs a truck roll, a missed SLA, or a guess that makes things worse.
Every hour a machine sits broken waiting for the right person to be free is an hour your customer notices.
Your best troubleshooting instincts live in one or two people's heads — not written down, not searchable, not scalable.
Flights, mileage, and a day of a senior tech's time to fix something that might take fifteen minutes on a call.
SkyWhiz tries the fast path first, then puts a real person on the line the moment it's needed — without ever mixing your knowledge base with anyone else's.
The field tech describes the fault. SkyWhiz's AI copilot searches your company's own manuals and past resolved jobs — never a competitor's, never the open internet — and answers, or says honestly when it doesn't know.
One tap starts a video call with screen share and live pointing/annotation, routed to whoever on your team is available — no travel, no waiting for a callback.
Every resolved case becomes searchable knowledge for the next tech who hits the same fault — building an asset that's yours, not a vendor's.
This is the part we tested hardest before anything else, because it's the part that has to be true for SkyWhiz to be worth trusting: your competitor's AI can never see your manuals, and neither can anyone else's.
Server-resolved tenant identity. Never taken from a request field a customer could edit — always tied to your account on our side.
Every answer double-checked. Each retrieved result is verified against its own stored tenant tag before it's ever shown — not just trusted because it was returned.
Proven with tests, not just claims. Our isolation guarantee is backed by tests that deliberately try to break it, on every release.
Get a straight answer from your own company's manuals in seconds, or a real person on video in one tap — without waiting by the phone.
Jump into a call from the office, another site, or home — no more losing a full day to a drive that a fifteen-minute call could have fixed.
Every resolved call becomes searchable company knowledge — a manual that gets smarter instead of one that sits in a drawer.
One price per tech, no setup fees, no seat minimums. Priced against what established remote-assistance tools charge — with an AI copilot most of them don't have.
billed annually · $42/mo billed monthly
For a single crew getting started.
billed annually · $54/mo billed monthly
For growing field service operations.
volume pricing, typically below $35/tech/mo at scale
For multi-site or multi-brand operations.
We're onboarding a small number of pilot customers now. Tell us about your crew and we'll reach out.
Request early access